Return within 30 days
All KEF products ordered on KEF.com have a 30 day return period. During this time you can return your purchase and we will ensure that you get your purchase amount back, provided that the product is undamaged, complete and in its original packaging. Read more about the warranty here.
Have you received a defective or damaged product? First contact our customer service and we will try to solve it for you.
● Complete the form below
● We will contact you within 1-2 business days to determine the method of return
● Always add the original packing slip to the box with your details, order number, and brief reason for the return
● Once we have received and checked your return, we will refund the purchase amount to your account
● It may take up to 14 business days for the amount to be refunded
● The 30-day return period is only valid for orders placed via KEF.com
● Our Terms and Conditions apply to all deliveries