This Site is served as an information and shopping resource, but for no other purpose. Any other use of this Site, including, but not limited to, reproduction or any modification, distribution or republication, without the prior written permission of KEF, is strictly prohibited.

You may not violate or attempt to violate the security of the Site including, without limitation, accessing data not intended for you or logging into a server or account which you are not authorised to access, attempting to probe, scan or test the vulnerability of a system or network, attempting to breach security or authentication measures without proper authorisation, or attempting to interfere with service to any user, host or network. Violation of system or network security may result in civil or criminal liability.

You may not engage in sending spam, including but not limited to any form of unsolicited emails or messages.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site.

Price and availability information contained on this Site is subject to change without notice. KEF shall not be bound by any errors or omissions in posting product information or prices with respect to any products offered on this site.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Some of the products and services featured on the Site is displayed for information or promotional purposes only and may not be available for purchase through the Site. All products and services offered for purchase on the Site is subject to availability.

The images of the products on the Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images, especially where our products contain natural product components such as wood.

The packaging of the products may vary from that shown on images on our site.

You agree to comply with and be bound by our shipping and returns policies in connection with the purchases or returns of products purchased through this Site. Our current Shipping & Handling and Returns & Exchanges policies are incorporated herein by reference and made part of these Terms and Conditions.

This Site may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by KEF. Certain content from third party vendors may be made available as part of this Site. This content is believed to be reliable, but we do not endorse or guarantee the accuracy or completeness of this content. 

We consider the privacy of our users to be paramount, and we have developed a privacy policy to protect our users ("Privacy Policy"). Our current Privacy Policy is incorporated herein by reference and made part of these Terms and Conditions.

Compliance With Laws

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this Site and your purchase of products or services through this Site. We may, at our sole discretion, report actual or perceived violations to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions, we may (but are not obliged to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms and Conditions or the Privacy Policy could be subject to criminal or civil penalties.

Termination Of Usage

We may block your email or IP address, terminate or suspend your access to or use of all or part of the Sites, and remove any content within such services immediately for any reason without notice, for any conduct that we believe is disruptive to the Sites or is in violation of any applicable law or these Terms and Conditions.

Disclaimer And Limitation Of Liability As To This Site

While we endeavor to provide the most accurate, up-to-date information available, the directories and information on this Site may be out of date or include omissions, inaccuracies or other errors. This Site and the materials therein are provided "AS IS." We make no representations or warranties, either express or implied, of any kind with respect to this Site, its operations, contents, information or materials. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

You agree that we, our directors, officers, employees, agents, partners or other representatives shall not be liable for damages arising from the operation, content, or use of this Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, and use of, this Site or any other hyper-linked website. 

All content included on this Site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software (and the compilation of such content), is the property of KEF, or our third party licensors which are protected by copyright and trademark laws.

You may not, in whole or in part, use, transfer, download or otherwise reproduce any part of the Site without our prior written consent. Re-use of any of the foregoing is strictly prohibited and we reserve all our rights.

All other trademarks not owned by us or our subsidiaries that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Business Information Company Name: GP Acoustics UK Limited Registered address: Unit 111-112 Claydon Business Park, Great Blakenham, Ipswich, Suffolk, England, IP6 0NL Org. Numer: 02711002 Information on product safety: EU Responsible Person:  GP Acoustics GmbH  Nordhofstraße 2  45127 Essen  Germany

info.de@kef.com +49 (0)201-17039 0 Manufacturer:  GP Acoustics (UK) Limited  Eccleston Road  Tovil, Maidstone  Kent, ME15 6QP  +44 (0)1622 672 261

Exclusive Rewards Competition: Terms & Conditions

1. The competition begins on 15 June 2026 and ends on 29 September 2026 at 01:59 GMT. Any entries submitted after the closing date and time will not be considered.
2. Entry is open to new leads (first-time subscribers) who are permanent residents aged 18 and over in countries where KEF products are shipped directly through kef.com. This competition is void where prohibited by local laws. Participants are responsible for ensuring their entry complies with local regulations.
   Employees of GP Acoustics Group, their immediate family members, agents, or anyone professionally connected with the competition are not eligible to enter.
3. To enter, subscribe to the KEF newsletter on kef.com. You will receive a follow-up email containing a skill-based question. Submit your answer to complete your entry. No purchase is necessary to enter or participate in the competition. Entries will be judged on the creativity and relevance of your response. Information collected through the entry form may be used for segmentation or analysis, and all data collection will comply with applicable data protection laws.
   Each participant may submit one entry per competition period. Please ensure your entry is complete and relevant to the question asked. Incomplete, inappropriate, or irrelevant entries may not be considered. 
   By entering, you confirm that your submission is your own original work, does not contain copyrighted or third-party material, and does not infringe any rights. By submitting your answer, you grant KEF the non-exclusive, worldwide, royalty-free right to use, reproduce, display, and distribute your response for promotional, marketing, and transparency purposes. This includes the right to publish your answer on KEF's official channels, with or without attribution, as determined by KEF.
4. Winners will be selected at the end of each competition period. One (1) winner will be chosen from each of the following regions: Europe, Asia Pacific, and the United States. Each winner will receive one (1) KEF product (specific model selected at KEF's sole discretion).
   The prize is non-transferable, cannot be exchanged for cash, and is subject to KEF's standard terms of sale.
5. Entries will be judged by a panel of at least two (2) KEF‑appointed judges based on the creativity and relevance of the answer submitted for the skill‑based question. Each entry will be reviewed individually, and no element of chance will be used to determine the winner. The judging process will follow clear evaluation criteria to ensure fairness and transparency.
6. Winners will be notified via email from listen@kef.com within 14 days after the competition ends. Winners must respond within 48 hours to claim their prize. If no response is received, KEF reserves the right to select an alternative winner.
   With the winner’s explicit consent, KEF may announce their name and/or country of residence on KEF’s official channels (including websites and social media) for transparency and promotional purposes. If consent is not provided, KEF may still share the winning statement submitted by the winner, but will not publish any personally identifiable information.
7. Once confirmed, winners must provide their personal information (e.g., full name, email address, and shipping details) for prize fulfilment. The prize will be shipped directly after eligibility has been verified. KEF will arrange delivery at no cost to the winner, but winners may be responsible for any local taxes or duties applicable in their country of residence. Delivery may take up to three (3) months from winner confirmation due to global shipping and customs processes.
8. KEF reserves the right to disqualify any participant or entry that violates these Terms & Conditions or is deemed to be fraudulent. KEF may also disqualify entries from regions where local laws prohibit such competitions.
9. KEF reserves the right to cancel, withdraw, or amend the competition or its Terms & Conditions at any time, without prior notice. Any changes will be published on the KEF website.
10. KEF will handle any personal information provided by entrants in accordance with its Privacy Policy, which can be found here. Participants may withdraw their entry from the competition at any time by contacting KEF at listen@kef.com. Upon withdrawal, the participant’s entry and any related data will be removed from consideration and processed in accordance with KEF’s Privacy Policy.
11. KEF accepts no responsibility for entries that are lost, delayed, misdirected, incomplete, or affected by technical failure. KEF is not liable for delivery delays or local taxes/customs fees. KEF shall not be held responsible for any failure beyond its reasonable control.
12. The promoter is GP Acoustic International Limited, a company incorporated and registered in Hong Kong SAR, with a business address at:
    9/F, Building 12W,
    12 Science Park West Avenue,
    Hong Kong Science Park, Pak Shek Kok,
    New Territories, Hong Kong.
13. This competition and its Terms & Conditions shall be governed by the laws applicable in the country or region where the promoter is based, unless otherwise required by local law.
    Participation is subject to the laws and regulations of the participant’s country of residence.
14. If you have any questions, concerns, or complaints about the competition, please complete the form here. KEF will acknowledge your complaint and provide a response within 30 days. 

1. This offer is only valid for a single qualifying order meeting the minimum purchase requirement.
2. This offer may be redeemed on KEF’s online store or at KEF Music Gallery London.
3. This offer shall apply to all products meeting the minimum order value threshold, excluding any product introduced to market within 90 days prior to the purchase date.
4. This offer can only be used once, and cannot be used in conjunction with any other promotions or exchanged for cash.
5. This offer is only valid until the end of the customer’s corresponding birthday month, as specified in the form previously submitted to KEF.
6. KEF reserves the right to withdraw, amend or cancel this promotion at any time, E&OE.
7. KEF reserves the right to change any and all terms of this promotion without prior notice and reserves the right to make the final decision in the event of any dispute.
8. KEF will process all personal information in line with its Privacy Policy.
9. If you have any questions or queries, please contact us at info.eu@kef.com.

When you successfully register your KEF product, your warranty will automatically be extended by one year.

Your warranty will only be extended once the following conditions are met: 

1. The date of purchase is on or after 1 January 2024.
2. Warranty registration is completed successfully on kef.com.
3. Proof of purchase (a copy of the original sales receipt or invoice) is provided during the registration process, or upon request.

Please note: the coverage, limitations, and all other terms outlined in Policies 1 to 7 shall also apply during the Extended Warranty Period.

The Nothing Headphone (1) is not eligible for the extended warranty program.

If you have any questions about these Terms and Conditions, please contact us.